Privacy Policy
Last Updated: February 12, 2026
Viprasol Tech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Golden Viper EA and our related services.
1. Information We Collect
1.1 Information You Provide
We collect information you voluntarily provide when you:
- Create an account: Name, email address, password
- Start a free trial: Email address only (no payment info required)
- Make a purchase: Billing information, payment details (processed by Stripe)
- Contact support: Communication content, Telegram username
- Activate a license: MT4 account number (for license verification only)
1.2 Information Automatically Collected
When you use our website or software, we may automatically collect:
- Device information (browser type, operating system)
- IP address and approximate location
- Usage data (pages visited, time spent)
- License validation requests (to verify active licenses)
1.3 Information We Do NOT Collect
We do NOT collect or have access to:
- Your trading account passwords
- Your broker login credentials
- Your trading history or account balance
- Your personal financial information beyond payment processing
2. How We Use Your Information
| Purpose | Data Used |
|---|---|
| Provide and maintain the Software | Account info, license key |
| Process transactions | Billing info (via Stripe) |
| License verification | License key, MT4 account number |
| Customer support | Contact info, communication history |
| Send important updates | Email address |
| Improve our services | Usage analytics (anonymized) |
| Prevent fraud and abuse | IP address, device info |
3. Data Sharing and Disclosure
We do NOT sell, rent, or trade your personal information. We may share data only in these limited circumstances:
3.1 Service Providers
- Supabase: Database and authentication services
- Stripe: Payment processing (they have their own privacy policy)
- Vercel: Website hosting
3.2 Legal Requirements
We may disclose information if required by law, court order, or government request.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for all data transmission
- Encrypted password storage (hashed, never stored in plain text)
- Secure payment processing through Stripe (PCI compliant)
- Regular security audits and updates
- Access controls and authentication requirements
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as:
- Your account is active
- Needed to provide services to you
- Required by law (tax records, legal compliance)
- Necessary to resolve disputes or enforce agreements
You may request deletion of your account and personal data at any time (see Section 7).
6. Cookies and Tracking
Our website uses minimal cookies for:
- Essential cookies: Authentication, session management
- Analytics: Anonymous usage statistics to improve our service
We do NOT use tracking cookies for advertising purposes.
7. Your Rights
Depending on your location, you may have the following rights:
7.1 For All Users
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate data
- Deletion: Request deletion of your account and data
- Opt-out: Unsubscribe from marketing communications
7.2 For EU/EEA Users (GDPR)
- Right to data portability
- Right to restrict processing
- Right to object to processing
- Right to lodge a complaint with a supervisory authority
7.3 For California Users (CCPA)
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we don't sell data)
- Right to non-discrimination for exercising your rights
To exercise these rights, contact us at: support@viprasol.tech
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.
10. Third-Party Links
Our website may contain links to third-party websites (e.g., Myfxbook, Telegram). We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
For questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: support@viprasol.tech
- Telegram: @goldenviper_support
For data protection inquiries or to exercise your privacy rights, please email us at support@viprasol.tech with the subject line "Privacy Request".